GENERAL TERMS AND CONDITIONS OF USE
SpanishPropertyTaxes — Tax and Administrative Management for Non-Residents
Version in force: 22 April 2026
- IDENTIFICATION OF THE SERVICE PROVIDER
- PRESENTATION OF THE PLATFORM AND PURPOSE OF THE SERVICE
- CATALOGUE OF SERVICES
- RIGHTS AND OBLIGATIONS OF THE USER
- RULES OF USE OF THE PLATFORM
- PRICE AND PAYMENT METHOD FOR THE SERVICES
- WAIVER OF THE RIGHT OF WITHDRAWAL
- INDUSTRIAL AND INTELLECTUAL PROPERTY
- LIMITATION OF LIABILITY
- PROCESSING OF PERSONAL DATA
- UPDATING OF THESE TERMS
- ENTIRE AGREEMENT
- PARTIAL INVALIDITY
- LEGAL NOTICE
- JURISDICTION AND APPLICABLE LAW
1. Identification of the Service Provider
The SpanishPropertyTaxes platform is owned by E-PC DOCTOR (GLOBALPREVENCIÓN Y SALUD,S.L.), a limited liability company incorporated under Spanish law, with registered office at Calle Médico Temístocles Almagro, n.º 18, local 2, CP 03300, Orihuela (Alicante).
Registration details in the Commercial Registry of Alicante: Journal 232 · Entry 353 · Volume 3193 · Book 0 · Folio 139 · Section 8 · Sheet A-107041 · Entry 0 · Note 1 · Document 1/2007/13.346.
Customer service channels:
- Phone: 711 20 31 46
- Email: info@spanishpropertytaxes.com
- Website: www.spanishpropertytaxes.com
Accessing and using the services available at www.spanishpropertytaxes.com («the Site» or «the Platform») implies the reading, understanding and full, unconditional acceptance of this document. If the user does not agree with its content, they must refrain from using the Platform.
We reserve the right to update these terms at any time. Changes will take effect once published on the Site, with the revision date expressly indicated.
2. Presentation of the Platform and Purpose of the Service
SpanishPropertyTaxes is a tax and administrative management portal designed specifically for individuals who are non-residents in Spain and own urban properties in Spanish territory. Through a guided, intuitive process, the Platform allows the user to manage their tax obligations independently, quickly and securely, without the need for travel or in-person procedures.
Use of the Platform requires prior registration. Registration is entirely free. Payment of a fee is only required when the user wishes to obtain the completed tax documentation or request its electronic filing with the Tax Agency. All fees are itemized on the Site and include applicable VAT.
To provide the services, the Platform will collect and process the user's personal data, which may include: first and last name, habitual residence, NIE or ID number, date of birth, email address, and cadastral references. Providing this information is voluntary, although failure to do so will make it impossible to carry out the requested service. The processing of such data is governed by section 10 of this document.
3. Catalogue of Services
3.1 Scope and available options
SpanishPropertyTaxes facilitates the electronic filing of the Non-Resident Tax (Form 210) with the Spanish Tax Agency (AEAT), in the following forms:
- Imputed income (annual declaration): applicable to periods when the property remains available to the owner without being rented out.
- Rental income (quarterly declaration): to declare income generated from renting out the property.
- Capital transfer: for declaring gains or losses arising from the sale of a property located in Spain.
Additionally, the Platform offers services for obtaining and renewing the Digital Certificate, an essential electronic identification tool for dealing with the Spanish Public Administration, including the AEAT.
The services active at any given time will be described and kept up to date at www.spanishpropertytaxes.com
The user must provide the data necessary to calculate their tax liability, such as identification data, property information and, where applicable, rental income. The Platform will use this information to perform the corresponding calculation.
Once the calculation is complete, the user may contract the electronic filing service — expressly authorizing SpanishPropertyTaxes to transmit the declaration to the AEAT — or request that the completed Form 210 be sent by email in order to settle it independently.
The «File and Pay» action constitutes an express and irrevocable mandate to the SpanishPropertyTaxes team to manage the filing of Form 210 with the AEAT. The Platform's managers are duly registered as social collaborators of the Tax Agency.
The service agreement will be formalized the moment the user accepts these terms and completes payment of the fees. Order confirmation will be sent immediately by email.
3.2 Content included in the service
- Access to and use of the tax tool after creating an account (free).
- Calculation of the tax liability once all required information has been provided (free).
- Preparation and electronic filing of Form 210 with payment via direct debit or bank transfer (single fee), sent directly to the AEAT.
- Management of the tax payment via direct debit or bank transfer, once the funds have been received (included in the single fee).
- Sending of Form 210 in PDF when the user chooses to pay in cash at a Spanish bank branch (single fee).
- Processing of the Digital Certificate: obtaining and renewing the electronic identification certificate.
SpanishPropertyTaxes undertakes to deliver the tax documentation within the timeframes published on the Site.
3.3 Service exclusions
SpanishPropertyTaxes does not provide individualized tax consultancy or advisory services, and its Platform should not be interpreted as a substitute for such services. All published information is for guidance only and refers to tax scenarios of a general nature, without taking into account the user's personal circumstances. No content on the Site constitutes tax advice.
The Platform does not perform substantive verification of the data entered by the user, beyond validating its format. The accuracy of the content of Form 210 is the user's sole responsibility.
Also excluded from the service is the handling of requirements, notifications or communications issued by the AEAT or other public bodies, unless an additional service is expressly contracted for that purpose.
3.4 Determining the tax liability
The amount payable is calculated exclusively from the data provided by the user and in accordance with the Non-Resident Tax regulations in force at any given time.
The result shown does not take into account any surcharges, late-payment interest or penalties that the AEAT may impose in cases of late filing.
3.5 Identification of the provider
All services described in this document are provided by E-PC DOCTOR (GLOBAL PREVENCIÓN Y SALUD, S.L.), owner of the SpanishPropertyTaxes brand, with the possible involvement of duly authorized collaborators.
3.6 Service availability periods
Imputed income (previous year): available from 1 January to 20 December of each tax year.
Previous tax years other than the immediately preceding one: available all year round.
Rental income: available all year round, with actual filing only possible during the first twenty days of April, July, October and January.
SpanishPropertyTaxes will strive to keep the Platform operational twenty-four hours a day, although interruptions may occur due to maintenance, technical updates or circumstances beyond our control.
SpanishPropertyTaxes' services are aimed exclusively at individuals who are non-residents in Spain for Non-Resident Tax purposes, who hold a Spanish identification number (NIE or ID) and own an urban property in Spanish territory.
4. Rights and Obligations of the User
4.1 Account security and management
The user is solely responsible for safeguarding their access credentials. They must take the necessary measures to prevent their use by unauthorized persons. In the event of any indication of improper access or fraudulent use of their account, the user must notify SpanishPropertyTaxes immediately.
The user accepts full responsibility for all operations carried out through their account.
4.2 Accuracy and completeness of the information provided
The user is solely responsible for the data, documents and information they enter or transmit through the Platform. They expressly guarantee that such information is accurate, truthful, complete and up to date, and undertake not to provide incorrect, incomplete or misleading data.
SpanishPropertyTaxes does not verify the accuracy of the content entered and, accordingly, assumes no liability in this regard. The Platform merely provides the technical tools for filing Form 210.
Before confirming the filing and paying the fees, the user is required to carefully review the declaration summary made available by SpanishPropertyTaxes. Confirming the filing is equivalent to the user validating the information.
The user will cooperate with SpanishPropertyTaxes to the extent necessary for the proper performance of the service, providing any additional documentation or information requested.
4.3 Tax payment methods
Before filing the declaration, the user may choose between the following methods of paying the tax:
a) Direct debit
The user will authorize the tax charge to the owner's Spanish bank account. The declaration will be filed electronically with the AEAT, and proof of filing and payment will be sent to the user within a maximum of 72 hours. The deadlines are as follows: 31 December for imputed income and the 20th of April, July, October or January for rental income, in accordance with the AEAT's official calendar.
The user will cooperate with SpanishPropertyTaxes to the extent necessary for the proper performance of the service, providing any additional documentation or information requested.
The user will be responsible for ensuring sufficient funds in the specified account, as well as that the account is held by the taxpayer. It is expressly noted that certain banks may reject the charge if the account is not linked to the owner's Spanish NIE.
SpanishPropertyTaxes will not be liable for insufficient funds, account closure, rejection of the direct debit, or incorrect or incomplete banking details.
Rental income: the AEAT portal only allows electronic filing during the first 15 days of April, July, October and January. Declarations received outside that period will be held on file until the filing window opens.
Imputed income: the AEAT only accepts direct debit if the declaration is filed between 1 January and 23 December of the year following the accrual year.
b) Bank transfer
The user may transfer the tax amount to the account designated by SpanishPropertyTaxes, who will proceed to file and pay it with the AEAT immediately upon receipt of the funds. If the transfer is not made within 3 business days, or if the amount received is less than the amount due, SpanishPropertyTaxes will be released from any obligation to file.
c) Cash payment at a bank branch
SpanishPropertyTaxes will send the user Form 210 in PDF format within a maximum of 48 business hours. The document constitutes a «pre-declaration» that must be settled by the owner directly at their Spanish bank branch. The user will assume full responsibility for managing the payment and its receipt by the AEAT within the legally established deadlines.
4.4 Mandate and powers of representation
The user guarantees that they have full authority to act on behalf of the taxpayers whose data they provide, and to authorize SpanishPropertyTaxes to process such information, calculate the tax liability, prepare the corresponding forms, and transmit them to the AEAT.
The mandate granted to SpanishPropertyTaxes is perfected upon acceptance of these terms and payment of the service fees.
The user acknowledges that information transmitted to the AEAT will become part of that body's systems and will be subject to its own privacy policy, over which SpanishPropertyTaxes has no control.
4.5 Scope of tax representation
SpanishPropertyTaxes does not act as the user's or the taxpayer's tax representative before any body, except to the extent strictly necessary to perform the contracted service. Official communications from the AEAT will be addressed directly to the taxpayer, and SpanishPropertyTaxes assumes no responsibility for their handling.
Any incident, claim or amendment relating to a filed declaration must be handled directly by the user with the AEAT.
4.6 Deadlines and late filings
SpanishPropertyTaxes does not monitor or control the filing deadlines applicable to each user. The user is solely responsible for filing their declarations within the deadlines established by tax legislation.
Surcharges, late-payment interest and penalties that may arise from late filing or failure to comply with any tax obligation shall be borne exclusively by the user.
4.7 Tax compliance
The user undertakes to fully meet their tax obligations towards the Spanish Tax Authorities. SpanishPropertyTaxes assumes no liability arising from the user's failure to comply with tax regulations.
4.8 AEAT audit and inspection actions
The user acknowledges that the AEAT may request the submission of physical documentation to verify information declared electronically. Responding to such requests is the user's sole responsibility.
SpanishPropertyTaxes has no control over or involvement in tax inspection or investigation proceedings initiated by the AEAT or any other competent authority.
The user will bear the financial and penalty consequences arising from the improper application of tax benefits, the omission of income from Spanish sources, or non-payment of taxes.
5. Rules of Use of the Platform
The user undertakes to make lawful use of the Platform, in accordance with this document and applicable regulations. The following is expressly prohibited:
- Introducing, storing or transmitting through the Site any malicious software, virus, trojan, worm or harmful code of any kind.
- Attempting to gain unauthorized access to the Site, its servers, its databases or any system connected to the Platform.
- Using robots, scrapers, bots or other automated tools to collect, copy or monitor content.
- Impersonating SpanishPropertyTaxes or third parties, or misusing their identifying elements.
- Registering under a false identity or providing third-party data without their authorization.
- Engaging in defamatory, intimidating or harassing conduct towards SpanishPropertyTaxes staff or collaborators.
The user also undertakes to: cooperate with any applicable identity verification procedures; keep their access credentials confidential; and make periodic backups of the data entered into the Platform.
6. Price and Payment Method for the Services
Fees for the provision of services are structured around a fixed rate for each Form 210 processed. The exact amount will depend on the number of declarations to be filed and the tax payment method chosen by the user.
Under Spanish tax law, each owner is an independent taxpayer. This means that, for example, a couple who co-own a property must file at least two Form 210 declarations per year for each property.
All prices are expressed in euros and include applicable VAT. The full fee breakdown will be shown clearly and unambiguously before the user confirms payment.
Collection of SpanishPropertyTaxes fees is managed through Stripe, Inc., a secure payment gateway compatible with major credit and debit cards. For more information: https://stripe.com/checkout. https://stripe.com/checkout.
SpanishPropertyTaxes will not make any unauthorized charge. The IBAN provided by the user in their profile is used exclusively for the direct debit of the tax to the AEAT and never for the collection of fees. Fees are paid by card through Stripe's secure gateway.
Should any incident occur during the fee payment process, the user will receive an error notification and the order will remain pending until payment is successfully completed. Once successfully completed, the system will automatically send a confirmation to the user's email address.
7. Waiver of the Right of Withdrawal
The user is expressly informed that, from the moment they click «FILE AND PAY» and receive the order confirmation email, they will lose their right of withdrawal over the contracted services, in accordance with Article 103 of Royal Legislative Decree 1/2007, of 16 November, approving the consolidated text of the General Law for the Defence of Consumers and Users and other complementary laws.
8. Industrial and Intellectual Property
E-PC DOCTOR (GLOBAL PREVENCIÓN Y SALUD, S.L.) owns all industrial and intellectual property rights over the Site and its content, including, without limitation, text, images, logos, designs, source code and audiovisual elements. Their reproduction, distribution, alteration or public communication without the written authorization of the owner is expressly prohibited.
9. Limitation of Liability
SpanishPropertyTaxes assumes no liability whatsoever regarding the accuracy, truthfulness or completeness of the information provided by the user for completing their tax declaration.
Nor will we be liable for damages arising from errors or interruptions in data transmission, technical faults, loss or corruption of information, the presence of malicious software, or other incidents that are not directly attributable to intentional misconduct or gross negligence on our part.
Our liability is limited to the correct application of the tax calculation algorithms based on the data validated by the user. This limitation also applies to claims that may be brought against our employees and collaborators.
SpanishPropertyTaxes assumes no liability for the content of third-party websites accessible via links from our Platform, nor for unauthorized access to personal data carried out by third parties unrelated to our organization.
10. Processing of Personal Data
In accordance with Regulation (EU) 2016/679, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data (GDPR), as well as applicable Spanish implementing legislation, all data collected through the Site will be processed in accordance with SpanishPropertyTaxes' Privacy Policy, express acceptance of which is a prerequisite for registering with and using the Platform.
To view the full content of the Privacy Policy, please refer to the corresponding section of the Site.
11. Updating of These Terms
SpanishPropertyTaxes reserves the right to review and update these terms at any time, without prior notice. The updated version will be published on the Site with its corresponding effective date. Continued use of the Platform after such publication will imply tacit acceptance of the changes introduced.
SpanishPropertyTaxes may likewise, at any time and for good cause, modify, suspend or withdraw any feature, content, fee or period of service availability.
If the user disagrees with the amended terms, they may cancel any payment process in progress and request the closure of their account.
12. Entire Agreement
This document constitutes the entire agreement between the user and SpanishPropertyTaxes with regard to the subject matter described, superseding and rendering void any prior agreement, arrangement or communication between the parties on the same matter.
13. Partial Invalidity
Should any of the clauses in this document be declared null, invalid or unenforceable by a final court or administrative decision, that clause shall be deemed not included, without affecting the validity or effectiveness of the remaining provisions, which shall remain fully in force.
14. Legal Notice
SpanishPropertyTaxes uses all reasonable means at its disposal to ensure that the information published on the Platform is correct and up to date. However, it cannot guarantee the complete absence of errors, interruptions, viruses or other disruptive elements, nor the permanent availability of the service.
The Platform does not provide tax advice. Its content is purely informational. The user is solely responsible for checking their particular tax situation with a qualified professional. SpanishPropertyTaxes assumes no liability for the consequences arising from the tax decisions made by the user.
15. Jurisdiction and Applicable Law
These terms shall be governed and interpreted in accordance with Spanish law.
Disputes that may arise regarding their interpretation, validity or performance shall be submitted, with express waiver of any other jurisdiction that may apply, to the exclusive jurisdiction of the Courts and Tribunals of Orihuela (Alicante), without prejudice to the rights that may apply to consumers under applicable regulations.
Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council, of 21 May 2013, on online dispute resolution for consumer disputes, users resident in the EU may use the European Online Dispute Resolution Platform to attempt to resolve out of court any dispute relating to the services provided.
Access to the ODR platform: http://ec.europa.eu/consumers/odr/ http://ec.europa.eu/consumers/odr/